Can I add multiple users to my account?
Can I add multiple users to my account?
Yes, if you have a business account. Team members can place orders, track deliveries, and access shared order history—all from your company account.
Why team accounts exist
The honest reason: Workwear isn't just for individuals—it's for teams. If you're managing orders for 5 warehouse workers or coordinating deliveries across 3 job sites, you need your team to be able to place orders without sharing passwords.
What we think is fair: Business accounts get team features. Individual accounts stay simple and focused on personal use. Upgrade when you need team capabilities.
How to add team members
Step 1: Upgrade to a business account (if you haven't already)
Go to Account Settings and select "Upgrade to Business Account." You'll need:
- Company name and registration number
- VAT ID
- Billing address
Read more: How do I create an account?
Step 2: Add team members
1. Log in to your account
Go to droppe.com and sign in.
2. Go to Account Settings → Team Management
3. Click "Add Team Member" or "Invite User"
4. Enter their details:
- Full name
- Email address
- Role or permissions (if available)
5. Send invitation
They'll receive an email with a link to join your company account. Once they accept, they can start placing orders.
What can team members do?
Team members on your business account can:
- Place orders under your company account
- Track deliveries for all company orders
- View order history (shared across all team members)
- Manage delivery addresses (add locations, update existing ones)
- Save favorite products (visible to all team members)
Team roles and permissions
Currently, all team members have the same level of access. Here's what everyone can do:
Feature | Account Owner | Team Members |
|---|---|---|
Place orders | ✓ | ✓ |
Track orders | ✓ | ✓ |
View order history | ✓ | ✓ |
Manage delivery addresses | ✓ | ✓ |
Add/remove payment methods | ✓ | ✗ |
Manage team members | ✓ | ✗ |
Update company information | ✓ | ✗ |
Access invoices | ✓ | ✗ |
Why this structure: Most teams need everyone to be able to order workwear, but only account owners should manage finances and team access. This keeps things simple while protecting sensitive information.
How to remove a team member
1. Go to Account Settings → Team Management
2. Find the team member you want to remove
3. Click "Remove" or the trash icon
4. Confirm removal
They'll immediately lose access to your company account. Any orders they already placed will still be visible in your order history.
Use cases: When team accounts help
Scenario 1: Warehouse manager ordering for workers
You manage a warehouse with 10 workers. Each worker needs safety boots and high-vis vests. Instead of collecting everyone's size and placing one giant order, let each worker log in and order their own workwear. You track all orders from one company account.
Scenario 2: Multi-location teams
Your company has job sites in 3 cities. Add a site manager from each location to your account. They can order workwear for their teams and have it delivered directly to their job site. You see all spending in one place.
Scenario 3: Procurement team coordination
Your procurement department has 3 people who handle workwear orders. All 3 can log in, place orders, and track deliveries—without sharing passwords or creating duplicate accounts.
What if I only have an individual account?
You have two options:
Option 1: Upgrade to a business account
If you're ordering for a company (even a small team), upgrade to a business account. You'll get:
- Team member access
- Invoice payment (after credit check)
- Shared order history
- Company billing
Read more: How do I create an account?
Option 2: Keep your individual account (and create separate accounts for others)
If you're not a business, each person can create their own individual account. You'll each have separate logins, but you won't share order history or payment methods.
When this makes sense: If you're ordering workwear for personal use and just want to help a friend order too, separate individual accounts work fine.
Can I share my password with team members instead?
We strongly recommend against this.
Why sharing passwords is risky:
- Security: If one person's device is compromised, your entire account is at risk
- Accountability: You can't tell who placed which order
- Payment security: Anyone with your password can access payment methods
- Password resets: If someone resets the password, everyone else loses access
The better way: Add them as team members to your business account. Each person gets their own login, and you maintain control over who has access.
How many team members can I add?
There's no strict limit. Add as many team members as you need for your business.
Practical considerations:
- More team members = more activity in your order history
- Make sure you trust everyone you add (they can place orders on behalf of your company)
- Review your team list periodically and remove anyone who no longer needs access
Questions?
Need help setting up a team account? Drop us a message or chat with us. We'll walk you through upgrading to a business account and adding your first team members.
Want more granular permissions? Right now, we offer basic team access. If you need custom permission levels (e.g., some team members can only view orders, not place them), let us know. We're building new features based on customer feedback.
Related articles:
Updated on: 06/11/2025
Thank you!