Can I see a preview before the logo is printed?

Yes! You'll receive a digital preview showing exactly where your logo will appear and how it will look. Nothing gets printed until you approve the preview.

Why the preview step exists

The honest reason: Once we print your logo, the item becomes personalized and can't be returned (EU Consumer Rights Directive Article 16(c)). The preview ensures you know exactly what you're getting before production starts.

What the preview shows

• Logo placement: Exact position (chest, back, sleeve)
• Logo size: Dimensions in centimeters
• Method: How it will be printed (embroidery, screen print, etc.)
• Colors: Thread or ink colors that will be used
• Final pricing: Total cost including customization

What you can do with the preview

✓ Approve: Production starts immediately

✓ Request changes: Adjust size, placement, or colors

✓ Cancel customization: Get the plain product or full refund

Timeline

Preview arrives: 1-3 business days after ordering

Your approval: Respond within 24-48 hours for fastest processing

Production starts: Immediately after you approve

What we think is fair: You shouldn't receive a surprise when your package arrives. The preview shows exactly what you'll get—no guessing, no assumptions.

Related articles:

• How does logo printing work?
• Can I return items with my logo on them?
• How long does logo printing take?

Updated on: 06/11/2025