Can I send a PO to make an order?

Short answer: Yes, if you're ordering as a business using invoice payment. You can add your PO number during checkout, and it'll appear on your invoice and all order documents.

How it works

If your company requires purchase orders for procurement tracking, here's what you need to know:

1. PO numbers are optional but supported

• Add your PO reference during checkout
• It appears on invoices, confirmations, and delivery notes
• Your accounting department can reconcile orders to POs
• No need to email us a separate PO document

2. PO submission is built into checkout

• During payment selection, choose "Invoice"
• You'll see a field labeled "Purchase Order Number" or "PO Reference"
• Enter your internal PO number (alphanumeric, up to 50 characters)
• Complete checkout normally

3. Timeline is the same

• PO orders aren't processed differently than regular orders
• Same 24-hour brand confirmation window applies
• Same shipping timelines (1-3 days after confirmation)
• Credit check still required for first invoice order

What you need to know

Invoice payment is required for PO tracking

PO functionality is tied to invoice payment (businesses only):

• Available to: Registered businesses with valid VAT/tax ID
• Credit check: Required on first invoice order (via Schufa or equivalent)
• Payment terms: Net 14 days from invoice date
• Not available to: Individual customers or those paying by card/bank transfer

If you need to track orders internally but can't use invoice payment, you can:

• Use your own internal reference system
• Add order notes during checkout
• Contact us with your PO number after ordering (we'll add it to your records)

What information to include

Your PO should reference:

• PO number: Your internal tracking reference
• Order details: Will be auto-populated from your cart
• Delivery address: Must match your checkout address
• Invoice address: Must match your business registration

You don't need to:

• Email us a separate PO document (unless your company requires it for compliance)
• Wait for PO approval before ordering (handle that internally first)
• Include product codes—our system handles that

Common questions

Q: Can I submit a blanket PO for multiple orders?

Each order needs its own PO number in our system. If you have a blanket PO internally, you can create sub-references (e.g., "PO-2024-001-A", "PO-2024-001-B").

Q: What if I forget to add the PO number?

Contact us within 24 hours at orders@droppe.com with your order number and PO reference. We can add it before invoicing.

Q: Can I upload a PDF PO document?

Currently, we track PO references (text/numbers) rather than document uploads. If your company requires a PDF PO for audit purposes, email it to orders@droppe.com and reference your Droppe order number.

Q: Do you integrate with procurement systems like SAP or Coupa?

Not yet, but it's on our roadmap. For now, manual PO entry during checkout is the process.

Why we think this matters

Purchase order tracking exists because companies need audit trails and budget control. We built PO support directly into checkout because:

1. Reduces friction: No need to email POs separately
2. Improves accuracy: PO numbers flow through our entire system automatically
3. Simplifies reconciliation: Accounting teams can match invoices to POs instantly
4. Maintains compliance: Your internal procurement policies stay intact

We know procurement can be bureaucratic. Our goal is to make it as painless as possible while respecting that your company has rules to follow.

Need help?

For Germany, Austria, Netherlands, Belgium, Italy:

• Email: frage@droppe.com
• Phone: +49 15735984668

For Finland:

• Email: kysy@droppe.fi
• Phone: +358 45 4909908

For Sweden:

• Email: fraga@droppe.com
• Phone: +46 76 692 47 11

General support:

• Email: orders@droppe.com

Updated on: 03/11/2025