Articles on: Payment Methods & Terms

What payment methods do you accept?

We accept credit cards, debit cards, and local payment methods for everyone. Business customers with a valid VAT ID can also pay by invoice (after credit check).

Payment options by customer type

Here's the honest reason payment options differ: invoice payment carries financial risk. If someone doesn't pay, we've already sent the workwear and paid the brand. For individual orders, that risk doesn't make sense. For established businesses, invoice terms make your life easier—so we take on that risk.

For Individual Buyers (B2C)

Available payment methods:

Credit cards (Visa, Mastercard, American Express)
Debit cards
Local payment methods (varies by country)

Why no invoice option? Invoice payment requires business verification and credit checks. Individual orders need instant payment to protect everyone in the marketplace.

For Business Buyers (B2B)

Available payment methods:

Invoice payment (Net 14 days after shipping) - requires valid VAT ID and credit check
Credit cards (Visa, Mastercard, American Express)
Debit cards
Local payment methods (varies by country)

How invoice payment works:

Place your order like normal
We check your company credit via SCHUFA (Germany) or equivalent
If approved, you get 14 days to pay after shipping
Invoice arrives by email with payment details

Quick tip: Invoice payment is faster after your first successful order. Once we've verified your company once, future orders typically approve instantly.

Local payment methods by country

Payment options vary slightly by market:

Country	Local Payment Methods
Germany	SEPA Direct Debit, Sofort
Austria	SEPA Direct Debit, Sofort, eps
Netherlands	iDEAL, SEPA Direct Debit
Belgium	Bancontact, SEPA Direct Debit
Italy	SEPA Direct Debit
Finland	Online banking (Nordea, OP, etc.)
Sweden	Swish, SEPA Direct Debit

Good to know: All payments are processed securely via Stripe, our payment partner. We never see or store your full card details.

What if I don't want a credit check?

No problem. Just use card payment or a local payment method instead—they're instant and there's no credit check required. Invoice payment is completely optional.

About credit checks: We use "conditional inquiries" (Konditionsanfrage in Germany) which don't affect your credit score. These are soft checks that verify your company can pay invoices on time.

Payment security

How we protect your payment information:

All payments processed via Stripe (PCI-DSS Level 1 certified)
3D Secure authentication for card payments
Encrypted transmission (TLS 1.2+)
We never store your full card details
Tokenized payment storage for future orders (optional)

Your payment data is as secure as ordering from Amazon or any major e-commerce platform. We follow the same security standards.

When am I charged?

For card payments: Immediately when you place the order.

For invoice payments: You're not charged upfront. Invoice is sent by email after your order ships, with payment due Net 14 days from shipping date.

Good to know: If you cancel before shipping, card payments are refunded within 1-2 business days. For invoice orders, we simply don't send the invoice.

What we think is fair

Instant payment (cards) gives everyone access. No waiting, no approval process, no paperwork. It's simple.

Invoice payment (businesses) respects how companies actually work. Most businesses pay invoices every 2 weeks. Net 14 days fits that rhythm while keeping our cash flow healthy enough to serve everyone.

Local payment methods reduce friction. If you're in the Netherlands, paying with iDEAL is faster than entering card details. We want ordering to be easy.

Questions about payment?

Need invoice payment but don't have a VAT ID? Contact us—we'll discuss alternatives.

Payment failed for unclear reasons? Chat with us and we'll help troubleshoot.

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Updated on: 06/11/2025

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