Where can I find product certifications?
Where can I find product certifications?
Most certification details are on the product page, but if you need full documents (CE certificates, test reports, Declaration of Conformity), email orders@droppe.com with your order number—brands must provide them on request.
What certifications you'll find where
On product pages (always visible):
- CE marking status (yes/no)
- Safety standards (EN 388, EN ISO 20345, etc.)
- Performance class (S1/S2/S3 for shoes, Class 1/2/3 for hi-vis)
- Material certifications (Oeko-Tex, REACH compliance)
- Basic compliance information
Not on product pages (request from us):
- Declaration of Conformity (DoC)
- Test reports from notified bodies
- Material Safety Data Sheets (MSDS)
- Full technical specifications
- Manufacturer's instructions (if not included with product)
Why certifications aren't all downloadable
The honest reason: Certification documents can be 50+ pages of technical data. Hosting them all on product pages would:
- Slow down page loading (bad for mobile users)
- Overwhelm buyers who just need basic info
- Create confusion (10 documents vs 1 clear summary)
- Require constant updates when brands renew certifications
Our approach: Key info on product pages. Full documents on request. Fast turnaround (usually within 1 business day).
How to request certification documents
Method 1: Email us (most common)
Email: orders@droppe.com
Subject line: "Certification Documents Request: [Product Name]"
Include:
- Order number (if you already ordered) or product URL
- Which documents you need (see list below)
- Why you need them (optional but helps us prioritize—e.g., "safety manager approval," "compliance audit")
Response time: 1 business day for simple requests, 2-3 days if we need to chase brands for updated docs.
Method 2: Request before ordering
For bulk orders or safety-critical purchases:
Contact us BEFORE ordering if certifications are deal-breakers. We'll get documents from brands and send them for review.
Why this helps: Avoids ordering products that don't meet your specific requirements, then having to return them.
Country contacts:
- Germany/AT/NL/BE/IT: frage@droppe.com / +49 15735984668
- Finland: kysy@droppe.fi / +358 45 4909908
- Sweden: fraga@droppe.com / +46 76 692 47 11
Types of documents you can request
1. Declaration of Conformity (DoC)
What it is: Manufacturer's written statement that product meets EU regulations
Who needs it:
- Workplace safety managers
- Compliance officers
- Auditors checking PPE compliance
What it includes:
- Product identification (model, serial number)
- EU regulations met (PPE Regulation 2016/425, etc.)
- Notified body details (for PPE Category II & III)
- Manufacturer's signature and date
Format: PDF, usually 1-2 pages
2. Test Reports (from Notified Bodies)
What it is: Lab results showing product passed safety tests
Who needs it:
- Technical buyers evaluating product performance
- Safety engineers comparing options
- Quality control teams
What it includes:
- Test methods used (EN 388 for gloves, EN ISO 20345 for shoes, etc.)
- Performance levels achieved
- Test date and lab details
- Pass/fail results for each criterion
Format: PDF, can be 20-50 pages (very technical)
Note: Test reports are highly detailed. If you just need confirmation of certification level, the DoC is simpler.
3. Material Safety Data Sheets (MSDS/SDS)
What it is: Information about chemical composition and safety handling
Who needs it:
- Buyers of chemical-resistant gloves or clothing
- Workplace safety teams managing hazardous materials
- Environmental compliance officers
What it includes:
- Chemical composition
- Health and safety warnings
- First aid measures
- Proper storage and disposal
Format: PDF, standardized format (16 sections)
Required by law: EU REACH regulation requires MSDS for products containing certain chemicals.
4. Instructions for Use (IFU)
What it is: Manufacturer's guide on how to use product safely
Who needs it:
- Employers training workers on PPE use
- Safety managers creating SOPs (Standard Operating Procedures)
What it includes:
- Proper wearing/fitting instructions
- Limitations of protection
- Maintenance and cleaning
- Storage requirements
- When to replace product
Note: IFU should be included with product, but if missing or in wrong language, we can get translated versions from brands.
5. Full Technical Specifications
What it is: Detailed product specs beyond what's on website
Who needs it:
- Engineers evaluating fit for specific applications
- Procurement teams comparing detailed specs
- R&D teams assessing materials
What it includes:
- Exact dimensions and tolerances
- Material compositions and suppliers
- Weight and bulk specifications
- Environmental resistance ratings
How long does it take to get documents?
Document Type | Typical Turnaround |
|---|---|
Declaration of Conformity | 1 business day |
MSDS (if already on file) | 1 business day |
Test reports | 1-2 business days |
IFU in alternate language | 2-3 business days |
Custom technical specs | 3-5 business days |
Why variation? Some brands have documents ready to send. Others need to dig through archives or translate documents.
If urgent: Call us instead of emailing. We can chase brands faster for time-sensitive requests.
What if a brand won't provide documents?
You're protected—we enforce document requirements.
Brands that list on Droppe agree to provide certification documents on request. If they refuse:
- We escalate internally with brand's account manager
- We pull product from marketplace if documents don't exist (possible fake certification)
- You get a refund if you ordered based on certification claims that can't be proven
Our promise: If a brand lists a product as "CE certified" but can't provide proof, that's fraud. We don't tolerate it.
Verifying certifications yourself
Want to double-check authenticity?
For PPE (CE marked products):
1. Check notified body is legitimate:
- Get 4-digit number from Declaration of Conformity or product itself
- Look it up: EU NANDO Database
- Verify the notified body is authorized for that product category
2. Red flags:
- DoC lists no notified body (required for PPE Cat II & III)
- Notified body number doesn't exist in NANDO database
- Brand refuses to provide DoC
- CE marking looks like "China Export" logo (similar but different)
For Material Safety:
Check REACH compliance:
- ECHA Database - EU chemicals database
- Search for specific materials if concerned about restricted substances
What we're doing to make this easier
Current limitations:
- Documents scattered (brands manage their own)
- Request-based system (not instant)
- Language barriers (some docs only in manufacturer's language)
Future improvements:
Digital Product Passports (2026+):
- QR codes on products linking to all certification documents
- Real-time verification of compliance
- Multi-language document availability
- Instant download without contacting us
Our preparation: Working with brands now to digitize and centralize certification documents so we're ready when EU requirements kick in.
Examples of certification requests we've handled
Workplace safety manager: Needed DoC and test reports for 50 pairs of safety gloves before approving bulk order. We sent all documents within 2 hours. Order approved same day.
Compliance auditor: Required MSDS for chemical-resistant gloves during facility inspection. Customer didn't have original documentation. We sent MSDS within 30 minutes—audit passed.
Procurement team: Comparing 5 different safety shoe models, needed detailed technical specs to evaluate. We coordinated with all 5 brands, sent comparison spreadsheet within 3 days.
Training coordinator: Needed IFU in Finnish for harness training program (product came with English only). Brand provided Finnish translation within 4 days.
Your rights under EU law
PPE Regulation (EU) 2016/425:
Manufacturers must provide:
- Declaration of Conformity (on request)
- Instructions for Use (included with product or available on request)
- Information about notified body (visible on product or DoC)
You don't need to explain why you want these documents. They're legally required to provide them.
REACH Regulation (EC) 1907/2006:
Suppliers must provide MSDS for products containing hazardous substances above certain thresholds—automatically, not just on request.
Questions about certifications?
Need specific documents?
Email orders@droppe.com with product details
Want to verify certifications?
- EU Notified Bodies: NANDO Database
- Chemicals: ECHA Database
Suspect fake certifications?
Report safety concerns immediately
General questions:
Chat with us or call country contacts above
Related articles:
- Are all products safety certified?
- How do I request technical documents?
- How do I report a product safety concern?
Updated on: 06/11/2025
Thank you!