Can I request a specific brand?

Yes—and we want you to. We actively track brand requests and use them to prioritize new partnerships.

How to request a brand

**Fastest way: Drop us a message

Include:

• Brand name - Which brand you're looking for
• Why you need it - What products or use case
• How often you'd order - Helps us prioritize high-demand brands

Example message:

"Hi, I'm looking for [Brand Name] safety boots. My team orders 20-30 pairs quarterly. Can you add them?"

That's it. We log every request and track demand patterns.

What happens after you request

Step 1: We log your request

• All requests go into our brand recruitment database
• Tagged by product category, industry, and urgency
• Multiple requests for same brand = higher priority

Step 2: We evaluate feasibility

Questions we ask:

• Is this brand European? (Required for us)
• Do they meet our quality standards?
• How many customers have requested them?
• Can they fulfill direct-to-customer orders?

Step 3: We reach out to the brand

• If feasible, we contact the brand about partnership
• Share Droppe's value proposition (no upfront costs, marketing support, 250+ existing brands)
• Explain our vetting process

Step 4: We keep you updated

• If we sign the brand, we'll email you
• If we can't sign them, we'll let you know why and suggest alternatives

What makes a request more likely to succeed?

High-demand brands:

• 5+ customer requests = top priority
• Popular products (safety boots, high-vis jackets) = faster action
• Clear business case (regular orders, not one-time)

Brands that fit our model:

• European manufacturing required
• EU safety certifications (for PPE)
• Ability to ship direct (DDP terms)
• Good reputation for quality

Example:

"We need [Scandinavian Brand X] winter jackets—15 team members ordering 2x/year."

This tells us:

• Regular demand (not one-time)
• Specific product need
• Clear order volume

= High likelihood we'll prioritize outreach.

What if the brand can't join Droppe?

Sometimes we can't sign a brand, even with high demand. Common reasons:

1. Brand doesn't ship direct

• Some brands only sell through distributors
• Our model requires direct brand-to-customer fulfillment
• Alternative: We'll search for authorized distributors on Droppe

2. Non-European manufacturing

• Brand might be European-owned but manufacture in Asia
• We only work with European-made products
• Alternative: We'll suggest similar European brands

3. Brand already partners with competitors

• Some brands have exclusive agreements with other marketplaces
• We can't override existing commitments
• Alternative: We'll suggest comparable brands

4. Doesn't meet quality standards

• Chronic quality issues in reviews
• Poor safety certifications
• High defect or return rates
• Alternative: We'll explain concerns and suggest higher-quality options

Our philosophy: We'd rather suggest a better alternative than compromise our standards just to say "yes."

Can I request a product, not a brand?

Absolutely. Sometimes you need a specific product but don't care about the brand.

Example:

"I need flame-resistant coveralls rated EN ISO 11612 for oil refinery work."

We'll:

1. Check if existing brands carry that product
2. If not, recruit brands specializing in that category
3. Prioritize based on demand across multiple customers

This works great when:

• You have specific technical requirements (certifications, ratings)
• You're open to multiple brand options
• You care more about specs than brand loyalty

How long does it take?

If brand is already in talks: 2-4 weeks

• We're already vetting them
• Your request adds urgency
• Faster partnership approval

If brand is new contact: 6-12 weeks

• Initial outreach and interest confirmation
• Document verification (certifications, business registration)
• Product samples and quality checks
• Trial period before full launch

If brand is difficult: 3-6 months

• Exclusive agreements to negotiate
• Custom fulfillment setup required
• Complex certification verification

What if I need the product urgently?

Short-term solution: We'll suggest alternatives from existing brands.

Why: Onboarding a brand properly takes weeks. If you need workwear tomorrow, we'll help you find something comparable that ships today.

Example:

"I need [Brand X] boots by Friday for a project starting Monday."

Our response:

"Brand X isn't on Droppe yet, but [Brand Y] makes nearly identical boots rated the same (EN ISO 20345 S3) and ships in 2 days. Want to try those while we work on adding Brand X?"

Our philosophy: Get you what you need now, while working toward your ideal brand for future orders.

Can I request a brand to be removed?

Yes—if you have concerns about quality or service.

We take feedback seriously. If you've had a bad experience:

• Quality issues: Defective products, poor construction
• Service problems: Slow shipping, missing items, unresponsive support
• Safety concerns: Certification questions, product failures

Report issues directly and we'll investigate. Chronic problems lead to brand reviews and potential removal.

Questions about brand requests?

Want to request a brand? Email us or chat with us.

Checking status of previous request? Mention it in your message—we'll update you on progress.

Related articles:

• Which brands are available on Droppe?
• How do you select your brand partners?
• Are all brands European?

Updated on: 06/11/2025