Pricing & Discounts

• Do you offer discounts for large volume orders?

  Do you offer discounts for large volume orders? We use a dynamic pricing model to give you the best value. This means our platform can offer better prices based on your activity. The more you add to your cart and the more you've ordered in the past, the more you can save. This is all part of our ++usage-based pricing system++ for Basic accounts. How you can save Our smart system is designed to reward your loyalty and order volume. Add more to your cart: Our platform often provSome readers

• Why did my order price change?

  Why did my order price change? The price you see can change as you shop—and that's a good thing! It's our smart savings system at work. The more you add to an order, and the more your whole team buys over time, the better the prices get for everyone. More in your cart = More savings Our pricing is dynamic. As you add more items to your cart, you can unlock better pricing for the products in your order. Think of it like getting a bulk discount, but it applies to your entire order, not juSome readers

• How do I apply a discount code?

  How do I apply a discount code? Great question! Droppe handles pricing and savings a bit differently. Instead of traditional discount codes, your price is automatically determined by your account type and order history to ensure you get a fair price without the hassle of finding codes. How pricing works on Droppe We don't use coupon codes because our pricing is already tailored to your business needs through two main account types. Basic Account: This account uses ++usage-based prSome readers

• Do I save more if I have past orders in Droppe?

  Do I save more if I have past orders in Droppe? Yes, your past activity on Droppe can lead to better pricing. How much you order and engage with the platform can affect the prices you see over time. We have two main account types that work a bit differently. Here’s a quick rundown of how it works. How it works: Basic Accounts Every new user starts with a ++Basic Account++. With this account, pricing is based on your usage. Think of it like building a relationship. The more consistentlSome readers

• How can I get better pricing on future orders?

  How can I get better pricing on future orders? You can get better pricing by joining Droppe's Business Account, also known as the Partner Program. It's designed for businesses that want more predictable costs and streamlined sourcing. How Droppe's pricing works Droppe has two main account levels that affect your pricing. Basic Account This is the standard account you get when you first order. The pricing is ++usage-based++, meaning it's determined by your past activity on the platfoSome readers

• How does the referral program work?

  How does the referral program work? Earn €50 in Droppe credits when your colleagues join Droppe. Each colleague gets €50 too. The program runs from August 15 to October 31, 2025. Getting started with referrals Droppe is offering existing customers the opportunity to earn a referral reward in the form of credits credited to your Droppe account. Anyone with an active Droppe account can refer colleagues by sharing their unique referral link found in the dashboard. We'll send you an email wiSome readers

Payment & Invoicing

• Can I pay by invoice?

  Can I pay by invoice? Yes, if you're a registered business with a valid VAT ID. Individual buyers need to use card payment instead. Why invoice is business-only The honest reason: Invoice payment carries financial risk. If someone doesn't pay, we've already sent the workwear and paid the brand. For individual orders, that risk doesn't make sense—card payment is just as fast and protects everyone. For businesses with established credit, invoice terms make your life easier. Most compaFeatured

• What payment methods do you accept?

  What payment methods do you accept? We accept credit cards, debit cards, and local payment methods for everyone. Business customers with a valid VAT ID can also pay by invoice (after credit check). Payment options by customer type Here's the honest reason payment options differ: invoice payment carries financial risk. If someone doesn't pay, we've already sent the workwear and paid the brand. For individual orders, that risk doesn't make sense. For established businesses, invoice terms mFeatured

• How are late payment fees calculated?

  How are late payment fees calculated? If you're paying by invoice, late fees are added if the payment isn't made on time. The amount depends on your location and how many reminders we've sent. These fees only apply to invoice payments, not orders paid with a credit card. When late fees are applied Paying on time is the best way to avoid extra costs. Here’s how the process woSome readers

• How does invoicing work?

  How does invoicing work? Paying by invoice is an option for eligible businesses, letting you pay after your order arrives. If you qualify, you typically have 30 days to pay. Here’s a quick rundown of how it works and what to keep in mind. Paying by invoice If invoice payment is available for you, it's a straightforward way to handle your orders. Place your order: Select your items and proceed to checkout. Choose invoice: If you're eligible, you'll see the option to pay bSome readers

• How do I request an invoice?

  How do I request an invoice? You don't need to request an invoice—we send one automatically after every order ships. It arrives by email with your order confirmation. What you'll receive automatically After placing an order: Order confirmation email - Confirms your order was received Shipping confirmation email - Includes tracking info Invoice email - PDF invoice attached, sent when order ships What's on the invoice: Order number and date Itemized producFew readers

• What are your payment terms?

  What are your payment terms? For card payments: Charged immediately when you place your order. For invoice payments: Net 14 days from shipping date (business customers only). Why Net 14, not Net 30? The honest reason: Most workwear orders are urgent. Someone needs safety boots this week, not next month. Net 14 days fits how urgent workwear purchases actually work while keeping our cash flow healthy enough to serve everyone. What we think is fair: Two weeks gives businFew readers

• Which payment methods are available for my country?

  Which payment methods are available for my country? Payment options vary slightly by country to include local payment methods people actually use. All countries support credit/debit cards and business invoice payment. Payment methods by country Germany 🇩🇪 For everyone: Credit cards (Visa, Mastercard, American Express) Debit cards SEPA Direct Debit (Lastschrift) Sofort (instant bank transfer) For businesses only: Invoice payment (Net 14, requires VAT ID)Few readers

• Is my payment information secure?

  Is my payment information secure? Yes. Your payment data is as secure as ordering from Amazon or any major e-commerce platform. We use the same security standards—and we never see your full card details. How payment security actually works The honest explanation: We don't handle your payment information ourselves. It goes directly from you to Stripe (our payment partner) in encrypted form. Stripe is PCI-DSS Level 1 certified—the highest security standard in the payment industry. WFew readers

• Can I get a VAT invoice?

  Can I get a VAT invoice? Yes. Every invoice we send is a proper VAT invoice. If you provide a valid EU VAT ID when ordering, your invoice will show 0% VAT under the reverse charge mechanism. If you don't provide a VAT ID, your invoice will show the applicable VAT rate for your country. Two types of VAT invoices For EU businesses with valid VAT ID (B2B) What you get: Invoice shows 0% VAT rate States "Reverse charge" or "Steuerschuldnerschaft des Leistungsempfängers" (Few readers